We want you to be satisfied with your office supplies. If you need to return an item, here’s how it works.

1. Return Eligibility

  • Items must be returned within 30 days of delivery.

  • Must be unused, in original packaging, and in resalable condition.

  • Non-returnable items: Opened ink/toner, paper products, and hygiene-related supplies.

2. How to Return an Item

  1. Email Us: Contact support@henryoffice.store with your order number and reason for return.

  2. Return Authorization: We’ll provide a return address and instructions.

  3. Ship Back: Send the item(s) to:
    Daystar Office Supplies LLC
    891 Whispering Oak Dr
    Prescott, AZ 86301

3. Refund Process

  • Refunds are issued to the original payment method within 7–10 business days after we receive the return.

  • Original shipping fees are non-refundable.

4. Damaged or Incorrect Items

If you receive a damaged or wrong item, email us within 48 hours with photos for a replacement or refund.

Questions?
📧 support@henryoffice.store
📞 +1 928-445-1056